Privacy Policy

EFFIT PTY LTD – PRIVACY POLICY

Last updated: 10/06/2026

Effit Pty Ltd ("Effit", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the Effit mobile application and related services (the "App").

1. Information We Collect

Account Data

When you create an account, we collect personal information such as your name, email address, profile details, and any other information you choose to provide.

Activity Data

We collect information about how you interact with the App, including workouts logged, photos uploaded, pacts joined, challenges entered, comments made, and messages sent.

Health and Fitness Data

If you choose to connect wearable devices or third-party fitness services, we may access and process health and fitness-related information, including:Workout activity dataExercise type, duration, distance, pace, and timestampsCalories burned and fitness metrics provided by connected servicesActivity goals, streaks, progress, and participation within pacts, challenges, events, and communitiesThis information may be obtained through integrations such as Apple Health, Health Connect, Garmin, Strava, Fitbit, or similar fitness platforms that you choose to connect.We only access health and fitness information with your permission and only for the purposes described in this Privacy Policy.We do not sell health and fitness data to third parties.

Device and Location Information

We collect technical information such as your IP address, device type, operating system, app version, and, with your consent, location data to help personalise your experience and improve our services.

2. How We Use Your Information

We use your personal information to:Provide, operate, and maintain the AppPersonalise your experience and offer relevant contentVerify activity completion and support accountability featuresFacilitate participation in pacts, challenges, events, and communitiesTrack progress towards goals and commitmentsCommunicate with you regarding your account, customer support requests, service announcements, and important updatesRequest feedback, conduct research, and better understand how users engage with the AppWhere permitted by law, send marketing and promotional communicationsDevelop new features, improve functionality, and analyse usage trendsMonitor and enhance security, detect fraud, and protect user safetyComply with legal and regulatory obligations

3. Sharing Your Information

We may share your information in the following ways:

With Service Providers

We share information with trusted third parties who assist us in operating and improving the App, such as cloud storage providers, analytics services, payment processors, communication tools, and infrastructure providers. These providers are contractually obligated to protect your information.

With Other Users

When you participate in public or shared features of the App, including pacts, challenges, communities, comments, messaging, or events, certain profile information and content you choose to share may be visible to other users.

For Legal or Safety Reasons

We may disclose your information where required by law, regulation, legal process, government request, or where necessary to protect the rights, property, safety, or security of Effit Pty Ltd, our users, or others.

Business Transfers

If Effit Pty Ltd is involved in a merger, acquisition, financing, reorganisation, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.Generally:Account information is retained while your account remains active.Workout, activity, health, community, challenge, event, and pact data is retained while your account remains active to support your ongoing use of the App.Technical, analytics, and security logs may be retained for up to 24 months.Backup copies may be retained for a limited period as part of our disaster recovery and security processes.Where you request account deletion, we will delete or anonymise your personal information within a reasonable period unless we are required to retain certain information for legal, regulatory, security, fraud prevention, dispute resolution, or operational purposes.

5. Your Choices and Rights

Access and Updates

You can view, edit, or update your personal information through your account settings where available.

Marketing Communications

You may opt out of receiving marketing communications by following the unsubscribe instructions included in those communications or by contacting us directly.

Account and Data Deletion

You may request deletion of your account and associated personal information at any time by contacting delete@effit.com.au.Following a verified deletion request, we will delete or anonymise your personal information within a reasonable period, except where retention is required by law or for legitimate business purposes such as fraud prevention, security, dispute resolution, or compliance obligations.

6. Security

Effit Pty Ltd uses industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.However, no system is entirely secure, and we cannot guarantee the absolute security of information transmitted over the internet. We encourage users to take appropriate precautions such as using strong passwords and securing their devices.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, operations, legal requirements, or industry practices.If material changes are made, we will notify users through the App, via email, or through other appropriate communication channels.Continued use of the App following any changes constitutes acceptance of the updated Privacy Policy.

8. Contact Us

If you have any questions, concerns, feedback, or requests regarding this Privacy Policy or how your personal information is handled, please contact us:Effit Pty LtdGeneral Enquiries:
hello@effit.com.au